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Installing AD Bridge

System Requirements:
  • Supported only on Windows Server 2008 R2, 2012 & 2016 (64-bit)
  • 15MB disk space
  • 10MB RAM
  • Scheduled Downtime - installation requires reboot
  • Single Active Directory Domain name
  • Internet connectivity
  • Your JumpCloud API Key and Organization ID

Required: Install on all DC's in your AD domain.

  • The agent currently only supports a single Root domain.
  • To install the agent you need to delegate Read-Only access to a user. The agent uses it to get all users and groups in the JumpCloud security group and sync them to JumpCloud. Don't give this user a username of JumpCloud and don't add them to the JumpCloud security group.
  • If your server is configured to use a proxy, the AD Bridge agent will respect Windows native system environment variables and use proxy details configured to communicate to
  • A known issue exists where downloading the installer for the AD bridge agent doesn't succeed on Firefox. As a workaround, use another browser to download the installer.
  To install AD Bridge:
  1. Log in to the JumpCloud Admin Portal:
  2. Go to Directories.
  3. Select AD Bridge.
  4. Click Download AD Bridge Agent. The provided API key is needed during installation. 
  5. Save the installer to your Domain Controller.
  6. Create a new user in "Active Directory Users and Computers." This user should not be a Domain admin, and it should not have a JumpCloud username.
  7. Right-click Users, then select Delegate Control. The Delegation of Control Wizards appears.
  8. Click Next.
  9. Add the newly created user to the delegation. 
  10. Click Next, then select Read all user information, as follows:
  11. Click Next. You should see that you have successfully completed the Delegation of Control wizard.
  12. Create a new security group in Active Directory Users and Computers. Name it "JumpCloud."
  13. Optionally, create a new security group in Active Directory Users and Computers. Name it "JumpCloud Admins."
  14. Browse to where the you saved the AD Bridge installer file. Right-click the file then select Run as administrator.
  15. Click Next.
  16. Enter your Domain name in the Distinguished Name format, then click Next. For example, should be entered DC=jumpcloud;DC=com.
  17. Enter your domain user with Read All permissions, then click Next. For example, jumpcloud\adbridgesvc and password. Be sure to use the NetBIOS domain format of domain\username and not the fully DNS domain name. For example,\username.
  18. Enter your JumpCloud API Key, then click Next.
  19. Enter your JumpCloud Organization ID, then click Next.
  20. Click Install. After the install completes, restart your system.
  21. After the system restarts, confirm that JumpCloud AD Bridge Agent with service name adint is in a running status.
After you have installed AD Bridge, configure AD for use with the AD Bridge.

Last Updated: May 03, 2019 01:15PM MDT

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