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LDAP connection attempt results in invalid credentials (49) - cannot bind

Symptoms

When you attempt to integrate an application with JumpCloud's LDAP server, or run a query from an LDAP client, you may receive LDAP: invalid credentials (49). This indicates that the client application was unable to bind (authenticate) to JumpCloud's LDAP servers.

Cause
  • Incorrect username
  • Incorrect password
  • No LDAP Binding User Service Account has been defined

Resolution

See Using JumpCloud's LDAP-as-a-Service for proper setup process, typical application settings and examples of usage. 
 

Last Updated: Apr 07, 2017 11:49AM MDT

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