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Single Sign On (SSO) with SugarCRM



  • After you connect an application to JumpCloud, you can connect it to user groups. Users in the groups you connect can access the application through SAML SSO. Learn how to connect user groups to applications.
  • Once SAML Authentication is enabled, both users and administrators can only sign in via SSO. To prevent account lockout during testing, the configuring administrator should ensure that he or she is signed in to SugarCRM in a browser separate from the one to be used for testing. In this separate browser, the administrator still has access to the SugarCRM account and to the SSO configuration if testing is unsuccessful.

Configure the JumpCloud SSO Application

  1. Access the JumpCloud Administrator Console at https://console.jumpcloud.com.
  2. Select Applications in the main navigation panel.
  3. Select the + in the upper left, scroll or search for the application in the 'Configure New Application' side panel, the select 'configure'.
  4. You can upload a service provider application's XML metadata file to populate SAML connector attributes for that application. The attributes populated by the metadata file may vary by the application. To apply a metadata file for the application you're connecting, click Upload Metadata. Navigate to the file you want to upload, then click Open. You'll see a confirmation of a successful upload. Be aware that if you upload more than one metadata file, you'll overwrite the attribute values applied in the previously uploaded file.
  5. In the ACS URL field, enter https://SUGARDOMAIN/index.php?module=Users&action=Authenticate&platform=base (replace SUGARDOMAIN with your company’s unique SugarCRM domain).
  6. In the field terminating the IdP URL, either leave the default value or enter a plaintext string unique to this connector.
  7. (Optional) In the Display Label field, enter a label that will appear under the Service Provider logo within the JumpCloud User console.
  8. Select Activate.

Configure the Service Provider

  1. Log in to SugarCRM as an administrator.
  2. Navigate to your Administration page.
  3. In the Users section, select Password Management.
  4. In the SAML Authentication section, check the box to Enable SAML Authentication.
  5. In the Login URL field, enter the same IdP URL that you set in the JumpCloud console (if you did not modify the termination of this URL, then enter the default URL: https://sso.jumpcloud.com/saml2/sugarcrm).
  6. In the SLO URL field, enter https://console.jumpcloud.com/userconsole/.
  7. In the X509 Certificate field, paste the entire contents of your public certificate.
  8. Select Save.

Validate SSO authentication workflows

IdP Initiated

  • Access the JumpCloud User Console at https://console.jumpcloud.com.
  • Select the Service Provider icon.
  • This should automatically launch and login to the application.

SP Initiated

  • Navigate to your Service Provider application URL.
  • You will be redirected to log in to the JumpCloud User Portal.
  • The browser will be redirected back to the application and be automatically logged in.

Last Updated: Aug 19, 2019 01:39PM MDT

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