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Single Sign On (SSO) with LogMeIn

Important: This article contains out-of-date information. For current application information, see Connecting Applications with JumpCloud Using Pre-Built Connectors.



  • How to configure User authorization.
  • The JumpCloud administrator performing the integrations will only configure SSO for the IdP, or JumpCloud. After JumpCloud is configured, the administrator will send the IdP configuration details to a LogMeIn representative. The representative will configure the SAML 2.0 connection and contact the account administrator.
  • Once a user successfully logs in to a LogMeIn account, that user is also logged in to the associated Join.me and Cubby accounts.

Configure the JumpCloud SSO Application

  1. Access the JumpCloud Administrator Console at https://console.jumpcloud.com.
  2. Select Applications in the main navigation panel.
  3. Select the + in the upper left, scroll or search for the application in the 'Configure New Application' side panel, the select 'configure'.
  4. You can upload a service provider application's XML metadata file to populate SAML connector attributes for that application. The attributes populated by the metadata file may vary by the application. To apply a metadata file for the application you're connecting, click Upload Metadata. Navigate to the file you want to upload, then click Open. You'll see a confirmation of a successful upload. Be aware that if you upload more than one metadata file, you'll overwrite the attribute values applied in the previously uploaded file.
  5. In the IDP Entity ID field, enter https://YOURDOMAIN.TLD (e.g., https://thebestwidgets.com).
  6. Select Upload IdP Private Key and upload the private.pem file generated according to the above prerequisites.
  7. Select Upload IdP Certificate and upload the cert.pem file generated according to the above prerequisites.
  8. In the field terminating the IdP URL, either leave the default value or enter a plaintext string unique to this connector.
  9. (Optional) In the Display Label field, enter a label that will appear beside the LogMeIn logo within the JumpCloud console to guide administrators and users to the connection you have configured.
  10. Select Activate.
  11. Select Export Metadata for LogMeIn on the right-hand side of the page.

Configure the Service Provider

  1. Compose an email to your LogMeIn account representative or to domain-verification@LogMeIn.com.
  2. Attach your public certificate and the metadata file you exported from JumpCloud and send.
  3. A member of the LogMeIn SSO team will contact you to help complete the setup.

Validate SSO authentication workflows

IdP Initiated

  • Access the JumpCloud User Console at https://console.jumpcloud.com.
  • Select the Service Provider icon
  • This should automatically launch and login to the application

SP Initiated

  • In your Web browser, navigate to the LogMeIn login page
  • Upon entering the email of a user associated with the LogMeIn account, the password field should disappear
  • Select Log in
  • If necessary, log into the JumpCloud User Console as the appropriate user
  • You should automatically be logged in to LogMeIn

Last Updated: Aug 20, 2019 09:34AM MDT

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