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Single Sign On (SSO) with Lucidchart



Configure the JumpCloud SSO Application: Part 1

  1. Access the JumpCloud Administrator Console at https://console.jumpcloud.com.
  2. Select Applications in the main navigation panel.
  3. Select the + in the upper left, scroll or search for the application in the 'Configure New Application' side panel, the select 'configure'.
  4. You can upload a service provider application's XML metadata file to populate SAML connector attributes for that application. The attributes populated by the metadata file may vary by the application. To apply a metadata file for the application you're connecting, click Upload Metadata. Navigate to the file you want to upload, then click Open. You'll see a confirmation of a successful upload. Be aware that if you upload more than one metadata file, you'll overwrite the attribute values applied in the previously uploaded file.
  5. In the IDP Entity ID field, enter https://YOURDOMAIN.TLD (e.g., https://thebestwidgets.com).
  6. In the ACS URL field, enter https://www.lucidchart.com/saml/sso/EMAIL_DOMAIN (replace EMAIL_DOMAIN with the email domain of users who will be using SSO to access Lucidchart, ex: https://www.lucidchart.com/saml/sso/jumpcloud.com).
  7. Leave the SP Certificate field blank for now.
  8. In the field terminating the IdP URL, either leave the default value or enter a plaintext string unique to this connector.
  9. (Optional) In the Display Label field, enter a label that will appear under the Service Provider logo within the JumpCloud User console.
  10. Select Activate.
  11. Open the metadata file in a text editor and copy its entire contents to your clipboard for use while configuring Lucidchart.

Configure the Service Provider

  1. Log in to the Lucidchart as an administrator.
  2. Select TEAM.
  3. Select App Integration.
  4. Select SAML.
  5. Check the box next to Enable SAML Integration.
  6. In the Domain field, enter the email domain of users who will be using SSO to access Lucidchart.
  7. In the Identity Provider Metadata field, paste the contents of the metadata file you downloaded from JumpCloud.
  8. Select Save Changes.
  9. Select Download Metadata and open the metadata file in a text editor.
  10. Copy Lucidchart’s public certificate from the open metadata file (the public certificate can be found in the <X509 Certificate> element of the file).

Configure the JumpCloud SSO Application: Part 2

  1. Back in the JumpCloud Admin UI, select details for Lucidchart on the right-hand side of the page
  2. In the SP Certificate field, paste Lucidchart’s public certificate that you copied from the metadata file
  3. Select save

To test your single sign-on configuration:

(IdP-Initiated Flow)

  • Log into the JumpCloud User Console
  • Select on the Lucidchart icon
  • You should automatically be logged in to Lucidchart

(SP-Initiated Flow)

  • In your Web browser, navigate to your Lucidchart Sign in URL (this is the same value you used as the ACS URL while configuring JumpCloud, ex: https://www.lucidchart.com/saml/sso/EMAIL_DOMAIN)
  • If necessary, log into the JumpCloud User Console as the appropriate user
  • You should automatically be logged in to Lucidchart

Last Updated: Aug 19, 2019 01:33PM MDT

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