As is default in most system images for Windows and Mac, when logging into the system the user will be presented with user avatar images to click and subsequently enter their password for. While this is a fairly standard workflow, it can become difficult when many local users are bound to the system using JumpCloud for access. In scenarios such as this, we generally suggest enabling username and password login which will require the user to input their credentials rather than select from a user list.
Both Windows and Mac operating systems allow for configuration to disable avatar login, and enable username and password login. You will need access to the direct systems, unless changes are made via command line which will allow for remote execution:
Mac OS X
- Press the Apple Menu and choose System Preferences...
- Double-click Users & Groups
- As needed, click the padlock symbol at the bottom-left to allow for configuration changes
- Click Login Options at the bottom-left
Name and passwordfor Display login window as:
$ /usr/bin/defaults write /Library/Preferences/com.apple.loginwindow SHOWFULLNAME -bool "TRUE"
- Press Windows Key + R and type
secpol.mscand click OK or press Enter
- If UAC is enabled, then you'll get a UAC prompt on screen. Please specify credentials or permission to pass the UAC elevation
- Expand Local Policies and select Security Options
- Navigate and select Interactive logon: Don't display last signed-in
- Double-click Interactive logon: Don't display last signed-in and select Enabled
- Click Apply and click OK