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Single Sign On (SSO) with Adobe Captivate Prime

Prerequisites:

Notes:

  • After you connect an application to JumpCloud, you can connect it to user groups. Users in the groups you connect can access the application through SAML SSO. Learn how to connect user groups to applications.
  • The JumpCloud administrator performing the integrations will only configure SSO for the IdP, or JumpCloud. After JumpCloud is configured, the administrator will send the IdP configuration details to Adobe Captivate Prime. Adobe will configure the SAML 2.0 connection and contact the account administrator.

Configure the JumpCloud SSO Application

  1. Access the JumpCloud Administrator Console at https://console.jumpcloud.com.
  2. Select Applications in the main navigation panel.
  3. Select the + in the upper left, scroll or search for the application in the 'Configure New Application' side panel, the select 'configure'.
  4. You can upload a service provider application's XML metadata file to populate SAML connector attributes for that application. The attributes populated by the metadata file may vary by the application. To apply a metadata file for the application you're connecting, click Upload Metadata. Navigate to the file you want to upload, then click Open. You'll see a confirmation of a successful upload. Be aware that if you upload more than one metadata file, you'll overwrite the attribute values applied in the previously uploaded file.
  5. In the IDP Entity ID field, enter https://YOURDOMAIN.TLD (e.g., https://thebestwidgets.com).
  6. In the field terminating the IdP URL, either leave the default value or enter a plaintext string unique to this connector.
  7. (Optional) In the Display Label field, enter a label that will appear under the Service Provider logo within the JumpCloud User console.
  8. Select Activate.
  9. Select export metadata for Adobe Captivate Prime on the right-hand side of the page.

Configure the Service Provider

  1. Contact the Adobe Customer Care team and request that SAML single sign-on be enabled for your Adobe Captivate Prime account.
  2. Attach the JumpCloud metadata file you downloaded to your email.

Validate SSO authentication workflows

IdP Initiated

  • Access the JumpCloud User Console at https://console.jumpcloud.com.
  • Select the Service Provider icon.
  • This should automatically launch and login to the application.

SP Initiated

  • Navigate to your Service Provider application URL.
  • You will be redirected to log in to the JumpCloud User Portal.
  • The browser will be redirected back to the application and be automatically logged in.
 

Last Updated: Aug 19, 2019 02:10PM MDT

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