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Single Sign On (SSO) with Lifesize Cloud

Important: This article contains out-of-date information. For current application information, see Connecting Applications with JumpCloud Using Pre-Built Connectors.



  • How to configure User authorization.
  • SAML 2.0 Just-In-Time (JIT) user provisioning is supported by Lifesize Cloud.
  • Lifesize Cloud has one login portal for standard users (https://webapp.lifesizecloud.com/#/login) and one login portal for account managers (https://manage.lifesizecloud.com/#/). The portal through which a user begins SP-initiated SSO is the same Lifesize Cloud console that the user will be redirected to after authentication. Using IdP-initiated SSO will always result in a redirect to the standard user console following authentication. Regardless of the console that a user is redirected to after authentication, he or she will be signed in to both Lifesize Cloud consoles.
  • Once the account manager has saved the SSO configuration in Lifesize Cloud, users and the account manager will only be able to sign in via SSO. To prevent account lockout during testing, we recommend that the configuring account manager sign in to Lifesize Cloud in a browser separate from the one in which he or she will complete testing. If the SSO configuration fails, the account manager will still have access to the account in the other browser and can modify/disable the configuration.

Configure the JumpCloud SSO Application: Part 1

  1. Access the JumpCloud Administrator Console at https://console.jumpcloud.com.
  2. Select Applications in the main navigation panel.
  3. Select the + in the upper left, scroll or search for the application in the 'Configure New Application' side panel, the select 'configure'.
  4. You can upload a service provider application's XML metadata file to populate SAML connector attributes for that application. The attributes populated by the metadata file may vary by the application. To apply a metadata file for the application you're connecting, click Upload Metadata. Navigate to the file you want to upload, then click Open. You'll see a confirmation of a successful upload. Be aware that if you upload more than one metadata file, you'll overwrite the attribute values applied in the previously uploaded file.
  5. In the IDP Entity ID field, enter https://YOURDOMAIN.TLD (e.g., https://thebestwidgets.com).
  6. Select Upload IdP Private Key and upload the private.pem file generated according to the above prerequisites.
  7. Select Upload IdP Certificate and upload the cert.pem file generated according to the above prerequisites.
  8. Do not edit the Target URL field yet.
  9. In the field terminating the IdP URL, either leave the default value or enter a plaintext string unique to this connector.
  10. (Optional) In the Display Label field, enter a label that will appear under the Service Provider logo within the JumpCloud User console.
  11. Leave the Lifesize Cloud configuration page open in JumpCloud.

Configure the Service Provider

  1. Log in to the Lifesize Cloud management console as an account manager.
  2. Select your name in the upper-right corner.
  3. Select Advanced Settings from the drop-down menu.
  4. Select SSO Configuration.
  5. In the Identity Provider Issuer field, enter https://YOURDOMAIN.com (replace YOURDOMAIN with your company’s unique domain).
  6. In the Login URL field, enter the same IdP URL that you set in the JumpCloud console (if you did not modify the termination of this URL, then enter the default URL: https://sso.jumpcloud.com/saml2/lifesizecloud).
  7. In the X.509 Certificate field, paste in the entire contents of your public certificate.
  8. In the First Name field, enter firstname.
  9. In the Last Name field, enter lastname.
  10. In the Email field, enter email.
  11. Select Test.
  12. Check the box next to Enable SSO.
  13. Select Update and refresh the page.
  14. Copy the Relay State value.

Configure the Service Provider: Part 2

  1. Back in JumpCloud in the Lifesize Cloud configuration page, in the Target URL field, paste the Relay State that you copied while configuring Lifesize Cloud (ex: https://webapp.lifesizecloud.com/...).
  2. Select Activate.

Validate SSO authentication workflows

IdP Initiated

  • Access the JumpCloud User Console at https://console.jumpcloud.com.
  • Select the Service Provider icon.
  • This should automatically launch and login to the application.

SP Initiated

  • Navigate to your Service Provider application URL.
  • You will be redirected to log in to the JumpCloud User Portal.
  • The browser will be redirected back to the application and be automatically logged in.

Last Updated: Aug 20, 2019 09:34AM MDT

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