See Using JumpCloud's LDAP-as-a-Service to obtain the JumpCloud specific settings required below.
When using Okta's Connector for LDAP, here are the basic settings to configure authentication with JumpCloud's hosted LDAP service:
If the error
Could not find a value for the BaseSubstitutionProperty on the User resultis received, perform the following steps to resolve:
- During initial configuration, remove the
memberOfvalue for the Groups > User Attribute configuration and leave the field blank.
- After the configuration is successfully saved, this value may then be re-input as per the configuration listed below.
- If the verification test continues to fail after replacing the memberOf attribute within the configuration, then confirm that your LDAP Users have been associated with an LDAP-enabled group as the query performed by Okta requires the attribute to be present in the user object during the verification.
LDAP Agent Configuration
LDAP Server: ldap.jumpcloud.com:389
Bind Password: LDAP_BINDING_USER_PASSWORD
(Optional) Use SSL connection:Enable for SSL (Note: LDAP Server will instead point to port 636 - ldap.jumpcloud.com:636)
LDAP Configuration Settings