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RADIUS fails to authenticate with Godaddy certificate error

Symptoms

A Windows wireless client attempts to authenticate to WAP configured with JumpCloud RADIUS and fails with error "The connection attempt could not be completed...Go Daddy Class 2 Certification Authority is not configured as a valid trust anchor for this profile"



Cause

The JumpCloud certificate is valid, but to be trusted by the system, the other certificates in the chain need to be installed on the system.

Resolution

Download the GoDaddy Class 2 Certification Authority Root Certificate - G2 and GoDaddy Secure Server Certificate (Intermediate Certificate) - G2 from the Godaddy certificate repository and install it to the system's Certificate Manager.  

 

Last Updated: Jan 10, 2017 04:56PM MST

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