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Configuring Workspace ONE UEM Directory Services to use JumpCloud's LDAP-as-a-Service

When using Workspace ONE UEM Directory Services to use JumpCloud’s LDAP as a service here are the basic settings to configure authentication with JumpCloud hosted LDAP service.

See Using JumpCloud's LDAP-as-a-Service to obtain the JumpCloud specific settings required below.

System > Enterprise Integration > Directory Services

Server Settings:

Current Setting: Override

Directory Type: Other LDAP

Server: ldap.jumpcloud.com

Encryption Type: SSL

Port: 636 (SSL)

Protocol Version: 3

Use Service Account Credentials: Disabled

Bind Authentication Type: Basic

Bind Username: uid=<ldap-binding-user>,ou=Users,o=<your-organization-id>,dc=jumpcloud,dc=com

Bind Password: <ldap-binding-user's-password>
Domain: jumpcloud.com
Server: ldap.jumpcloud.com

Use Azure AD For Identity Services: Disabled

Use SAML For Authentication: Disabled

User Settings:

Base DN: ou=Users,o=<your-organization-id>,dc=jumpcloud,dc=com

User Object Class: inetOrgPerson

User Search Filter: (&(objectClass=inetOrgPerson)(uid={EnrollmentUser}))

Advanced > Enable Custom Attributes

User Attributes:

Object Identifier: uid

Username: uid

Member Of: memberOf

Full Name: cn

Display Name: displayName

First Name: givenName

Last Name: sn

Email Address: mail

Email Username: mail

Mobile Phone: mobile

Phone Number: telephoneNumber

Distinguished Name: distinguishedName

User Principal Name: mail

Department: departmentNumber

Status: userAccountControl:

Lockout Time: lockoutTime

Object Class: objectClass

Last Modified: whenChanged

Binding Attribute: N/A {Blank}

Employee ID: employeeNumber

Custom Attributes: Reference the LDAP Attribute Mapping table at the bottom of this KB article to map additional attributes.

Group Settings:

Base DN: ou=Users,o=<your-organization-id>,dc=jumpcloud,dc=com

Group Object Class: groupOfNames

Organizational Unit Object Class: groupOfNames

Group Search Filter: (&(objectClass=groupOfNames)(cn=*))

Membership Attribute: User Attribute("Member of")

Auto Sync Default: Enabled

Auto Merge Default: Enabled

Group Attributes:

Object Identifier: cn

Name: cn

Member: member

Common Name: cn

Member Of: memberOf

Distinguished Name: dn

Group Object Class: objectClass

Organizational Unit: ou

Organizational Unit Object Class: objectClass

Testing Connection

When testing the connection for users search for users by username. Searches are case sensitive.

When testing the connection for user groups search by:


Search text: The name of the JumpCloud group to search

Domain: jumpcloud.com

Group Base DN: Hit the (+) and select "dc=jumpcloud,dc=com"

Last Updated: Aug 19, 2019 09:28AM MDT

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