Support Center

Getting Started

  • Getting Started

    Welcome to JumpCloud®! This Getting Started resource page serves as a launch point for you to discover our te...

  • Supported Web Browsers

    Important: Cookies and JavaScript must be enabled for your JumpCloud® Portal to function properly. See your br...

  • Getting Started: Logging In To JumpCloud

    There are two types of users in JumpCloud: Administrators: This user type encompasses all administrator ro...

  • New User FAQ

    New to JumpCloud®? Take a look at the following Frequently Asked Questions to learn about who JumpCloud is and...

  • 5-Minute Quick Start

    This article helps you get started right away with JumpCloud®. Set up includes three basic steps: Install ...

  • Getting Started: Users

    User identities are at the core of JumpCloud®. As a core directory, JumpCloud provides centralized, authoritat...

  • Getting Started: Systems

    Mac®, Windows®, or Linux® systems are bound to JumpCloud® by installing JumpCloud's system agent. Please check...

  • Getting Started: Groups

    JumpCloud® user and system groups let you perform group-based assignments on resources. User groups grant user...

  • Getting Started: Applications (SAML SSO)

    JumpCloud's Directory-as-a-Service gives organization employees access to supported applications through their...

  • Getting Started: Directories

    JumpCloud® integrates with a variety of popular directory services to synchronize user accounts. These integra...

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