Support Center

Configuration Alerts and Notifications

The JumpCloud Administrator Console will display Configuration Alerts in the Notifications area in the top right, the number indicating the number of active alerts:


The following conditions will create a Configuration Alert:

File changes
A change to either of these files external to the agent, such as a manual change with useradd (Linux only)
Notification: Your /etc/passwd file has changed outside of JumpCloud on system_name
Action: This alert can be dismissed and may justify further investigation of the change on the system itself.

UID conflict when binding a user
Notification: Existing User. "Conflicting UID with user username."
Detail: The user will not be provisioned to the system until the conflict is resolved.
Action: Correct the UID in either JumpCloud or the system.

GID conflict binding a user
Notification: Existing User.  "Group doesn't exist. Please add group for GID n"
Detail: A User already exists on the system with a GID different than the one specified within JumpCloud.  Action: The GID discrepancy should be resolved either in the console or the system in order to take over the account. 

GID conflict creating Linux group
Notification: "Group groupname wasn't created.  There is already a group on the system with a GID of n
Detail: A Group of Users has been created where the GID is the same as a GID that already exists on the system and the group name in the Group of Users does not match the group name on the system.  
Action: To manage an existing group on a system, the group name and GID in the Group of Users must match the system.  To create a new group, both the group name and the GUID must be unique.

Last Updated: Apr 23, 2018 11:09AM MDT

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