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Managing JumpCloud Administrator Accounts

There are two primary administrator roles for administrator accounts:
  • Administrator - These users accounts have all privileges. They can create, modify, and delete users, systems, resources, and resource connections.
  • Command Runner - Command Runner users can only run commands, and only those commands to which they've been granted access. This allows an administrator to set up commands, such as reports, repair scripts, or any other script that is run repeatedly, but that requires little knowledge to do so. This makes it ideal for senior system administrators to build safe commands, and then allow users, such as a help desk, finance, marketing, or sales team to leverage those commands without requiring any further effort from the system administrator.
Each type of user can also be given billing access, or the ability to set a payment method credit card for the JumpCloud account. Only those users can change a credit card in case it expires.


Creating JumpCloud Administrators

 
  1. Log in to the JumpCloud Administrator Portal: https://console.jumpcloud.com.
  2. In the top right of the Portal, click your email address to access your JumpCloud Account menu.
  3. Select Administrators. The Administrators window appears.
  4. Click + Create Admin. The Create Administrator window appears.
  5. Enter a unique email address, then select a Role for the administrator account. You can select Administrator, Administrator with Billing, Command Runner, Command Runner with Billing.
  6. Optionally, select Enable MultiFactor Authentication for Login
  7. Click Create AdministratorThe administrator account user will be sent an email to the address you specify during account creation. This email will have a link to set the initial password for their account. After they set their password, the new admin can log in to the Administrator Portal and manage JumpCloud.

  8.  

Editing Administrator Accounts

  1. Log in to the JumpCloud Administrator Portal: https://console.jumpcloud.com.
  2. In the top right of the Portal, click your email address to access your JumpCloud Account menu. 
  3. Select Administrators. The Administrators window appears.
  4. Click Details for the administrator you want to modify. The Administrator window appears.
  5. You can enable Multi-factor Authentication or select a new Role for the admin account.
  6. After you make edits, click Save Administrator

  7.  

Deleting Administrator Accounts

  1. Log in to the JumpCloud Administrator Portal: https://console.jumpcloud.com.
  2. In the top right of the Portal, click your email address to access your JumpCloud Account menu. 
  3. Select Administrators. The Administrators window appears.
  4. Select the admin accounts you want to delete, then click - Delete Admin(s).
  1. The Delete Administrator confirmation window appears.  Click Cancel to cancel the operation or click Delete Administrator to confirm and delete the selected admin accounts.

Note: An administrator can't delete their own account. There must always be at least one administrator and one user with billing access on the account (these can be the same person).

Learn more: 
 

Last Updated: May 21, 2019 11:27AM MDT

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