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Managing JumpCloud Administrator Accounts

There are two primary administrator roles for administrator accounts:
  • Administrator - These users accounts have all privileges. They can create, modify, and delete users, systems, resources, and resource connections.
  • Command Runner - Command Runner users can only run commands, and only those commands to which they've been granted access. This allows an administrator to set up commands, such as reports, repair scripts, or any other script that is run repeatedly, but that requires little knowledge to do so. This makes it ideal for senior system administrators to build safe commands, and then allow users, such as a help desk, finance, marketing, or sales team to leverage those commands without requiring any further effort from the system administrator.
Each type of user can also be given billing access, or the ability to set a payment method credit card for the JumpCloud account. Only users with billing access manage payment methods for a JumpCloud account.


Creating JumpCloud Administrators

 
  1. Log in to the JumpCloud Administrator Portal: https://console.jumpcloud.com.
  2. In the top right of the Portal, click your email address to access your JumpCloud Account menu.
  3. Select Administrators. The Administrators modal appears.
  4. Click ( + ). The New Administrator modal appears.
  5. Enter a unique email address, then select a Role for the administrator account. You can select Administrator, Administrator with Billing, Command Runner, or Command Runner with Billing. Learn about billing roles.
  6. Optionally, select Enable MultiFactor Authentication for Login
  7. Click create
  8. The administrator account user will be sent an email to the address you specify during account creation. This email will have a link to set the initial password for their account. After they set their password, the new admin can log in to the Administrator Portal and manage JumpCloud.

  9.  

Editing Administrator Accounts

  1. Log in to the JumpCloud Administrator Portal: https://console.jumpcloud.com.
  2. In the top right of the Portal, click your email address to access your JumpCloud Account menu. 
  3. Select Administrators. The Administrators window appears.
  4. Click details for the administrator you want to modify. The Edit Administrator window appears.
  5. You can enable Multi-factor Authentication or select a new Role for the admin account.
  6. After you make modifications, click edit

  7.  

Deleting Administrator Accounts

  1. Log in to the JumpCloud Administrator Portal: https://console.jumpcloud.com.
  2. In the top right of the Portal, click your email address to access your JumpCloud Account menu. 
  3. Select Administrators. The Administrators window appears.
  4. Select the admin accounts you want to delete, then click delete.
  5. The Delete Administrator confirmation window appears. Click cancel to cancel the operation or click delete to confirm and remove the selected admin accounts.

Note: An administrator can't delete their own account. There must always be at least one administrator and one user with billing access on the account (these can be the same person).

Learn more: 
 

Last Updated: Jul 25, 2019 04:35PM MDT

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