Support Center

JumpCloud Agent fails to register due to ICMP packet filtering

When ICMP type 3 code 4 (Fragmentation Needed) packets are filtered on your network, you may experience failures of the JumpCloud agent to complete its registration.

Enabling this on your network may correct the registration issue.

See http://en.wikipedia.org/wiki/Path_MTU_Discovery for more details.
 

Last Updated: Sep 20, 2016 04:05PM MDT

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