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Single Sign On (SSO) with Smartsheet

Important: This article contains out-of-date information. For current application information, see Connecting Applications with JumpCloud Using Pre-Built Connectors.



  • How to configure User authorization.
  • Configuring Smartsheet for SAML authentication requires the administrator to validate a domain. When you arrive at this step in the configuration, consult steps 6-9 of the Smartsheet documentation located at http://help.smartsheet.com/customer/portal/articles/2072731.

Configure the JumpCloud SSO Application: Part 1

  1. Access the JumpCloud Administrator Console at https://console.jumpcloud.com.
  2. Select Applications in the main navigation panel.
  3. Select the + in the upper left, scroll or search for the application in the 'Configure New Application' side panel, the select 'configure'.
  4. You can upload a service provider application's XML metadata file to populate SAML connector attributes for that application. The attributes populated by the metadata file may vary by the application. To apply a metadata file for the application you're connecting, click Upload Metadata. Navigate to the file you want to upload, then click Open. You'll see a confirmation of a successful upload. Be aware that if you upload more than one metadata file, you'll overwrite the attribute values applied in the previously uploaded file.
  5. In the IDP Entity ID field, enter https://YOURDOMAIN.TLD (e.g., https://thebestwidgets.com).
  6. Select Upload IdP Private Key and upload the private.pem file generated according to the above prerequisites.
  7. Select Upload IdP Certificate and upload the cert.pem file generated according to the above prerequisites.
  8. Leave the IdP-Initiated URL as the default value (you will edit this later).
  9. In the field terminating the IdP URL, either leave the default value or enter a plaintext string unique to this connector.
  10. (Optional) In the Display Label field, enter a label that will appear under the Service Provider logo within the JumpCloud User console.
  11. Select Activate.
  12. Select export metadata for Smartsheet on the right-hand side of the page.
  13. Leave your JumpCloud admin console open.

Configure the Service Provider

  1. Open the metadata file in a text editor and copy its contents.
  2. Log in to Smartsheet as an administrator.
  3. Select Account in the top left corner and select Account Admin from the drop-down menu.
  4. Select Security Controls.
  5. In the Authentication section, select Edit.
  6. Select not configured next to SAML.
  7. Select Add IdP.
  8. In the IdP Nickname field, enter ‘JumpCloud’.
  9. In the IdP Metadata field, paste the contents of the metadata file.
  10. Select Save.
  11. After Smartsheet has validated your metadata file successfully, the Edit IdP form will open.
  12. Select Add Domain.
  13. In the Domain Name field, enter https://YOURDOMAIN.com (replace YOURDOMAIN with your company’s unique domain that you want to be SAML-enabled).
  14. Select Save.
  15. In the Edit Domain form that opens, validate your domain.
  16. After the domain validation is successful, copy the SSO URL.
  17. If the Domain Status is ‘Inactive’, select Activate.
  18. Back in the Edit IdP form (your domain should show as ‘Active’ in the Domains section), if the IdP Status is Inactive select Activate.
  19. Back in the SAML Administration form, choose the appropriate mode for your organization.
  20. If the SAML Status is ‘Disabled’, select Enable.

Configure the JumpCloud SSO Application: Part 2

  1. Return to your JumpCloud admin console.
  2. Select details for Smartsheet on the right-hand side of the page.
  3. Replace the default IdP-Initiated URL value with the SSO URL you copied from the Smartsheet configuration page.
  4. Select Save.

Validate SSO authentication workflows

IdP Initiated

  • Access the JumpCloud User Console at https://console.jumpcloud.com.
  • Select the Service Provider icon.
  • This should automatically launch and login to the application.

SP Initiated

  • Navigate to your Service Provider application URL.
  • You will be redirected to log in to the JumpCloud User Portal.
  • The browser will be redirected back to the application and be automatically logged in.

Last Updated: Aug 20, 2019 09:41AM MDT

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