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Single Sign On (SSO) with kiteworks by Accellion

Important: This article contains out-of-date information. For current application information, see Connecting Applications with JumpCloud Using Pre-Built Connectors.



  • How to configure User authorization.
  • SAML 2.0 Just-In-Time (JIT) user provisioning is supported by kiteworks.
  • Once the administrator has saved the SSO configuration in kiteworks, users (and the administrator) will only be able to sign in using SSO. To prevent account lockout during testing, we recommend that the configuring administrator sign in to kiteworks in a browser separate from the one in which he or she will complete testing. If the SSO configuration fails, the administrator will still have access to the account in the other browser and can modify the configuration.

Configure the JumpCloud SSO Application

  1. Access the JumpCloud Administrator Console at https://console.jumpcloud.com.
  2. Select Applications in the main navigation panel.
  3. Select the + in the upper left, scroll or search for the application in the 'Configure New Application' side panel, the select 'configure'.
  4. You can upload a service provider application's XML metadata file to populate SAML connector attributes for that application. The attributes populated by the metadata file may vary by the application. To apply a metadata file for the application you're connecting, click Upload Metadata. Navigate to the file you want to upload, then click Open. You'll see a confirmation of a successful upload. Be aware that if you upload more than one metadata file, you'll overwrite the attribute values applied in the previously uploaded file.
  5. In the IDP Entity ID field, enter https://YOURDOMAIN.TLD (e.g., https://thebestwidgets.com).
  6. Select Upload IdP Private Key and upload the private.pem file generated according to the above prerequisites.
  7. Select Upload IdP Certificate and upload the cert.pem file generated according to the above prerequisites.
  8. In the SP Entity ID field, enter https://SUBDOMAIN.kiteworks.com (replace SUBDOMAIN with the subdomain used in your kiteworks instance URL)
  9. In the ACS URL field, enter https://SUBDOMAIN.kiteworks.com/sp/module.php/saml/sp/saml2-acs.php/sp-sso (replace SUBDOMAIN with the subdomain used in your kiteworks instance URL)
  10. In the field terminating the IdP URL, either leave the default value or enter a plaintext string unique to this connector.
  11. (Optional) In the Display Label field, enter a label that will appear under the Service Provider logo within the JumpCloud User console.
  12. Select Activate.

Configure the Service Provider

  1. Log in to the kiteworks admin portal.
  2. Navigate to the Application tab (the right-most icon of the four icons at the top of the admin portal)
  3. Select Authentication and Authorization.
  4. Select SSO Setup.
  5. Select Setup SSO with SAML 2.0.
  6. Check the box next to Initiate AuthnRequest.
  7. In the IDP Entity ID field, enter https://YOURDOMAIN.com (this should be the same value you entered while configuring JumpCloud).
  8. In the Service Provider Entity ID field, enter enter https://SUBDOMAIN.kiteworks.com (this should be the same value you entered while configuring JumpCloud).
  9. In the Single Sign-On Service URL field, enter the same IdP URL that you set in the JumpCloud console (if you did not modify the termination of this URL, then enter the default URL: https://sso.jumpcloud.com/saml2/kiteworks).
  10. In the Single Logout Service URL field, enter https://console.jumpcloud.com/userconsole/.
  11. In the RSA Public Key Certificate field, paste the entire contents of your public certificate.
  12. Select Save.

Validate SSO authentication workflows

IdP Initiated

  • Access the JumpCloud User Console at https://console.jumpcloud.com.
  • Select the Service Provider icon.
  • This should automatically launch and login to the application.

SP Initiated

  • Navigate to your Service Provider application URL.
  • You will be redirected to log in to the JumpCloud User Portal.
  • The browser will be redirected back to the application and be automatically logged in.

Last Updated: Aug 20, 2019 09:33AM MDT

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