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Single Sign On (SSO) with Syncplicity

Important: This article contains out-of-date information. For current application information, see Connecting Applications with JumpCloud Using Pre-Built Connectors.



  • How to configure User authorization.
  • SAML 2.0 Just-In-Time (JIT) user provisioning is not supported by Syncplicity.

Configure the JumpCloud SSO Application

  1. Access the JumpCloud Administrator Console at https://console.jumpcloud.com.
  2. Select Applications in the main navigation panel.
  3. Select the + in the upper left, scroll or search for the application in the 'Configure New Application' side panel, the select 'configure'.
  4. You can upload a service provider application's XML metadata file to populate SAML connector attributes for that application. The attributes populated by the metadata file may vary by the application. To apply a metadata file for the application you're connecting, click Upload Metadata. Navigate to the file you want to upload, then click Open. You'll see a confirmation of a successful upload. Be aware that if you upload more than one metadata file, you'll overwrite the attribute values applied in the previously uploaded file.
  5. Select Upload IdP Private Key and upload the private.pem file generated according to the above prerequisites.
  6. Select Upload IdP Certificate and upload the cert.pem file generated according to the above prerequisites.
  7. In the SP Entity ID field, enter https://YOURDOMAIN.com (replace YOURDOMAIN with your company’s unique domain) .
  8. In the ACS URL field, enter https://SUBDOMAIN.syncplicity.com/Auth/AssertionConsumerService.aspx (replace SUBDOMAIN with your custom Syncplicity subdomain).
  9. In the IdP-Initiated URL field, enter https://SUBDOMAIN.syncplicity.com (replace SUBDOMAIN with your custom Syncplicity subdomain).
  10. In the field terminating the IdP URL, either leave the default value or enter a plaintext string unique to this connector.
  11. (Optional) In the Display Label field, enter a label that will appear under the Service Provider logo within the JumpCloud User console.
  12. Select Activate.

Configure the Service Provider

  1. Log in to Syncplicity as a global administrator.
  2. Select admin.
  3. Select settings.
  4. Select Custom domain and single sign-on.
  5. In the Custom Domain field, enter a string unique to your company to be used as your Syncplicity tenant subdomain.
  6. Under Single Sign-On Status, select Enabled.
  7. In the Entity ID field, enter https://YOURDOMAIN.com (this should match the value you entered as the SP Entity ID while configuring JumpCloud).
  8. In the Sign-in page URL field, enter the same IdP URL that you set in the JumpCloud console (if you did not modify the termination of this URL, then enter the default URL: https://sso.jumpcloud.com/saml2/syncplicity).
  9. (Optional) If you would like users to be sent back to the JumpCloud User Portal when they log out of Syncplicity, enter the following as the Logout page URL: https://console.jumpcloud.com/userconsole/.
  10. Select Choose File next to Identity Provider Certificate and upload your public certificate.
  11. Select Save Changes.

Validate SSO authentication workflows

IdP Initiated

  • Access the JumpCloud User Console at https://console.jumpcloud.com.
  • Select the Service Provider icon.
  • This should automatically launch and login to the application.

SP Initiated

  • Navigate to your Service Provider application URL.
  • You will be redirected to log in to the JumpCloud User Portal.
  • The browser will be redirected back to the application and be automatically logged in.

Last Updated: Aug 20, 2019 09:42AM MDT

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