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Single Sign On (SSO) with HelloSign

Important: This article contains out-of-date information. For current application information, see Connecting Applications with JumpCloud Using Pre-Built Connectors.



  • How to configure User authorization.
  • For SP Initiated Logins to function, Allow standard logins for admins must be deselected.

Configure the JumpCloud SSO Application

  1. Access the JumpCloud Administrator Console at https://console.jumpcloud.com.
  2. Select Applications in the main navigation panel.
  3. Select the + in the upper left, scroll or search for the application in the 'Configure New Application' side panel, the select 'configure'.
  4. You can upload a service provider application's XML metadata file to populate SAML connector attributes for that application. The attributes populated by the metadata file may vary by the application. To apply a metadata file for the application you're connecting, click Upload Metadata. Navigate to the file you want to upload, then click Open. You'll see a confirmation of a successful upload. Be aware that if you upload more than one metadata file, you'll overwrite the attribute values applied in the previously uploaded file.
  5. In the IDP Entity ID field, enter https://YOURDOMAIN.TLD (e.g., https://thebestwidgets.com).
  6. Select Upload IdP Private Key and upload the private.pem file generated according to the above prerequisites.
  7. Select Upload IdP Certificate and upload the cert.pem file generated according to the above prerequisites.
  8. In the field terminating the IdP URL, either leave the default value or enter a plaintext string unique to this connector.
    8 (Optional) In the Display Label field, enter a label that will appear under the Service Provider logo within the JumpCloud User console.

Configure the Service Provider

  1. Log in to HelloSign as an admin, go to Settings > Team.
  2. Select 'Enable SAML SSO'.
  3. In the Identity Provider Single Sign-On URL field, enter the IdP URL specified in the Application configuration above.
  4. In the Identity Provider Issuer field, enter the IdP Entity ID specified in the Application configuration above.
  5. In the X.509 Certificate field, enter the contents of the cert.pem generated per the prerequisites above.
  6. Recommended: In SAML SSO Options, enable Allow standard logins for admins. This will allow an admin to login with a password in case of an SSO misconfiguration. Deselect this option after testing to allow for SP Initiated logins.

Validate SSO authentication workflow

IdP Initiated

  • Access the JumpCloud User Console at https://console.jumpcloud.com.
  • Select the Service Provider icon.
  • This should automatically launch and login to the application.

SP Initiated

  • Go to https://app.hellosign.com.
  • Enter your email address and select Login.
  • If necessary, log into the JumpCloud User Console as the appropriate user.
  • You should automatically be logged in to the application.

Last Updated: Aug 20, 2019 09:29AM MDT

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