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Single Sign On (SSO) with 15five

Important: This article contains out-of-date information. For current application information, see Connecting Applications with JumpCloud Using Pre-Built Connectors.



  • How to configure User authorization.
  • For existing users, the email in JumpCloud must match the email in 15five
  • Users that have not been added to 15five signing in via SSO will be prompted to complete a new profile

Configure the JumpCloud SSO Application

  1. Access the JumpCloud Administrator Console at https://console.jumpcloud.com.
  2. Select Applications in the main navigation panel.
  3. Select + in the upper left, scroll or search for the application in the Configure New Application side panel and then select Configure.
  4. You can upload a service provider application's XML metadata file to populate SAML connector attributes for that application. The attributes populated by the metadata file may vary by the application. To apply a metadata file for the application you're connecting, click Upload Metadata. Navigate to the file you want to upload, then click Open. You'll see a confirmation of a successful upload. Be aware that if you upload more than one metadata file, you'll overwrite the attribute values applied in the previously uploaded file.
  5. In the IDP Entity ID field, enter https://YOURDOMAIN.TLD (e.g., https://thebestwidgets.com).
  6. Select Upload IdP Private Key and upload the private.pem file generated according to the above prerequisites.
  7. Select Upload IdP Certificate and upload the cert.pem file generated according to the above prerequisites.
  8. In the ACS URL field, enter https://YOURSUBDOMAIN.15five.com/saml2/acs/. If you have not configured a subdomain, refer to Configure the Service Provider below.
  9. In the field terminating the IDP URL, either leave the default value or enter a plain text string unique to this connector.
  10. (Optional) In the Display Label field, enter a label that will appear under the Service Provider logo within the JumpCloud User console.
  11. Select Activate.
  12. Select Export Metadata for 15Five on the right-hand side of the page.

Configure the Service Provider

  1. Log in to the 15Five as an administrator.
  2. In the profile avatar menu, select Company Settings.
  3. Select Single Sign-On in the left navigation menu.
  4. Configure a subdomain to get started.
  5. Under XML setup, enter the metadata exported in step 12 above.
  6. Select Save.
  7. In Details Setup select 'Enabled'.
  8. Allow Password Sign In should remain checked until SAML login is tested to prevent inadvertent lockout from 15five.
  9. Enter a Contact Email.
  10. The IdP Entity ID and IdP Single Sign-On Service URL should be prefilled from the XML import. If not, enter the values for IDP Entity ID and IdP URL from the JumpCloud configuration respectively.
  11. In the IdP Single Sign-On Service Binding drop down, select HTTP-POST.
  12. In User Attributes, for Email, enter email; First Name, enter firstname; Last Name, enter lastname.
  13. Select SAVE Button.

Validate SSO authentication workflows

IdP Initiated

  • Access the JumpCloud User Console at https://console.jumpcloud.com.
  • Select the Service Provider icon.
  • This should automatically launch and login to the application.

SP Initiated

  • Open your base URL: https://YOURSUBDOMAIN.15five.com/.
  • Select Sign in using Single Sign-on.
  • You will be redirected to log in to the JumpCloud User Portal.
  • The browser will be redirected back to the application and be automatically logged in.

Last Updated: Aug 20, 2019 09:47AM MDT

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