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User is not able to access an SSO Application with error "The authenticated user is not authorized for that service provider."

Symptoms

A user attempts to access a SAML application in the User Console and fails with error, "The authenticated user is not authorized for that service provider."

Cause

The user does not have access to the selected application.

Resolution

See the Authorize users to an SSO application section of SAML Configuration notes for the correct process to grant access to the application.
 

Last Updated: Oct 12, 2017 11:17AM MDT

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