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Error loading User information. 'Promise' is undefined

Symptoms

You or one of your users receives the following error notification when attempting to login to the JumpCloud User Portal:

Cause

This error can appear if you are attempting to login to and use the console with Internet Explorer 11 or below. IE11 and below are no longer supported browsers for use with JumpCloud.

Resolution

Use one of JumpCloud's supported browser types.
 

Last Updated: May 14, 2019 09:43AM MDT

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