Support Center

Getting Started

  • Getting Started: Directories

    JumpCloud® integrates with a variety of popular directory services to synchronize user accounts. These integra...

  • Getting Started: Commands

    You can run JumpCloud® commands to execute scripts on fleets of machines through JumpCloud's system agent. You...

  • Getting Started: RADIUS

    JumpCloud's cloud-based RADIUS service extends your organization's user JumpCloud credentials to your WiFi and...

  • Using Your JumpCloud User Portal

    Your JumpCloud User Portal is where you’ll go to access the applications you use as part of your job, and to m...

  • Getting Started with the JumpCloud User Interface

    Welcome to JumpCloud®! At the center of the JumpCloud application is the user interface. There are two dif...

  • New User FAQ

    New to JumpCloud®? Take a look at the following Frequently Asked Questions to learn about who JumpCloud is and...

  • Getting Started: JumpCloud User Portal

    JumpCloud User Portal Users managed in the JumpCloud Directory each have their own portal to assist with self...

  • Workday Integration

    JumpCloud allows importing users from Workday. In the admin console, navigate to the Directories Object and se...

  • Support FAQ

    General Questions: Question: Re-Authorizing Directory Integration for G Suite/ Office 365 Every 90 day...

  • Admin Portal More Actions Menu

    In the Administrator Portal, list views may allow for more actions for certain functions listed in the action ...

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